To find out about our return or exchange procedure, please contact us at hermosaclutches@gmail.com

 

Conditions for Returns

 

  1. The product must be unused and without any flaws.
  2. The product must be returned in the original and undamaged packaging.
  3. Return within 2 Days of delivery; Return and refund. No questions asked

 

 

Damaged Merchandise

While we strive to ensure that all of our products are carefully checked, a manufacturing defect may pass unnoticed in a rare case. In such a case, please email us (along with an image of the defective piece) as soon as you receive your order at hermosaclutches@gmail.com and we would be happy to replace the same. This is also applicable for instances where the piece has got damaged in transit or you receive an incorrect order. To avoid any damage in transit, we have specially designed our packaging to ensure that no pressure is applied onto the product.

 

Notes:

Minor variations from piece to piece are the prized characteristics of making every piece by hand. Our products contain materials which may have some natural irregularities. This is a natural feature, and will not be considered as a defect.

Colors: Since the resolution and colour composition of each computer monitor varies, we cannot guarantee the accuracy of the colours of products displayed on our website.